Prohibited & Restricted Items

For safety, legal compliance, and to protect all customers, certain items are strictly prohibited from being stored in CrateHouse crates.

We do not allow hazardous materials, illegal goods, perishable items, living organisms, or high-risk valuables to be stored under any circumstances.

This includes (but is not limited to):

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Storage Agreement 

Our Storage Agreement outlines the terms of using CrateHouse, including how your items are stored, accessed, and billed. It covers important details such as payment, prohibited items, delivery and collection, and your responsibilities as a customer. We recommend reviewing this agreement before storing to ensure you understand how the service works.

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Delivery and Collection Terms

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​Our Delivery & Collection Terms explain how we transport your crates to and from your location. It covers booking requirements, access conditions, delivery timeframes, and any applicable fees. Please review these terms to understand what’s required to ensure a smooth and successful service.